nacre.ai

Privacy Policy

Effective Date: January 15, 2024

1. Introduction

Welcome to nacre.ai ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Email address when you join our waitlist
  • Account Information: Name, email, and password when you create an account
  • Communication Data: Information you provide when contacting us
  • Feedback and Reviews: Information in surveys or feedback forms

2.2 Information We Collect Automatically

  • Usage Data: How you interact with our website and services
  • Device Information: IP address, browser type, operating system
  • Analytics Data: Website performance and user behavior
  • Cookies and Tracking: Data collected through cookies and similar technologies

2.3 Information from Third Parties

  • OAuth Providers: Information from Google, GitHub, or other authentication services
  • Payment Processors: Transaction data from Stripe or other payment providers
  • Integration Partners: Data from third-party services you connect to our platform

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, maintain, and improve our services
  • Communication: To send you updates, newsletters, and respond to inquiries
  • Personalization: To customize your experience and provide relevant content
  • Analytics: To understand usage patterns and improve our platform
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Marketing: To send promotional content (with your consent)

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • Consent: Where you have given clear consent for specific purposes
  • Contract: Where processing is necessary for performing our contract with you
  • Legal Obligation: Where we must process data to comply with legal requirements
  • Legitimate Interest: Where we have a legitimate business interest

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect rights, property, or safety of users or others
  • Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption: Data in transit and at rest is encrypted using industry standards
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Staff training on data protection and security practices
  • Incident Response: Procedures for handling data breaches and security incidents

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@nacre.ai

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: To understand website usage and performance
  • Preference Cookies: To remember your settings and preferences
  • Marketing Cookies: To deliver relevant advertising (with consent)

You can control cookies through your browser settings or our cookie preferences center.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by relevant authorities
  • Other lawful transfer mechanisms as appropriate

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: